“An Unknown Error Has Occurred” Illustrator CS2
Summary: Just in case you encounter the famous “An Unknown Error Has Occurred” dialog in Adobe Illustrator CS2, the solution is to install / reinstall Adopbe Photoshop CS2.
Description: Adobe Illustrator CS2 suddenly will not successfully save files containing type. When attempting to save, an error box pops up after typing the file name and clicking the save (or save as) button. This box reads, “An Unknown Error Has Occurred.” If you convert the type to outline, then you can save. This is obviously some sort of font issue.
What doesn’t fix this error: Go ahead and try the suggestions posted on the internet, but the problem will not be reesolved. Adobe even has a knowledge base article on the error, but none of their 4 solutions actually solve the problem.
- Saving to a different file format doesn’t work.
- Saving without PDF compatibility doesn’t work.
- Recreating the transparency flattener doesn’t work.
- Repairing and / or re-installing Illustrator CS2 doesn’t work.
- Deleting the preferences file doesn’t work.
- Copying the CMAP directory from Acrobat Reader v8 doesn’t work.
- Deleting adobe font”.lst” files doesn’t work.
Known solutions: The only known solution for fixing this problem is installing or re-installing Adobe PhotoShop CS2.
Analysis: The “Unknown Error” error is probably one of the most frequent and debilitating error that occurs in Illustrator. Don’t waste your time trying the other options you find on the net. THE ONLY SOLUTION IS TO INSTALL PHOTOSHOP! I really don’t know why and I don’t have the time to spend analyzing why this fixes the problem. I’m just glad it does!
